Shipping and Returns

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your return. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.

Late or lost refunds

If you haven't received your refund yet, please check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next step, contact your bank. It often takes some time before your refund is posted.
If you have followed all these steps and still haven't received your refund, please contact us at info@joshandrich.com